Terms of Use

1. Agreement

These terms apply when you use this website or communicate with WSTEPS RETAIL SERVICE COMPANY LIMITED through an official business messaging channel. By continuing to use these services, you agree to these terms.

2. Business information

WSTEPS RETAIL SERVICE COMPANY LIMITED, SHOP 131 1/F WELLAND BUILDING, 368 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG. Business Registration Certificate No. 75749239-000-09-25-6.

3. Technology services

This website provides general information about our tailor-made IT, AI, data, POS, backend, API, warehouse, logistics, and WhatsApp solutions. Project scope, deliverables, service levels, pricing, data responsibilities, and support arrangements are confirmed in a separate client agreement. Website content is not a binding offer.

4. Business messages

We may use WhatsApp Business or another approved channel to reply to your enquiry, support a transaction, or send updates you requested or agreed to receive. You are responsible for providing accurate contact information and keeping access to your messaging account secure.

You may stop non-essential messages by replying STOP. Carrier or data charges imposed by your service provider remain your responsibility.

5. Acceptable use

You must not misuse our website or messaging services, interfere with their operation, impersonate another person, transmit harmful material, or use them for unlawful, fraudulent, abusive, or unsolicited activity.

6. Third-party services

WhatsApp, Meta, and other third-party services operate under their own terms and policies. We do not control the availability, security, or practices of those independent services.

7. Intellectual property

Except for credited third-party material, the website design, text, and business materials are owned by or licensed to us. You may not reproduce or commercially use them without permission.

8. Liability

We take reasonable care with our services and information. To the extent permitted by law, we are not liable for indirect or consequential loss, third-party platform interruptions, or loss caused by information you provide inaccurately. Nothing in these terms excludes liability that cannot legally be excluded.

9. Law and changes

These terms are governed by the laws of the Hong Kong Special Administrative Region. We may update them when our services or legal obligations change. The effective date above identifies the current version.