AI and sales intelligence
Use client-owned sales data for dashboards, forecasting, trend detection, customer insight, and practical decision support.
Retail technology and AI solutions
WSTEPS
WSTEPS RETAIL SERVICE COMPANY LIMITED
Tailor-made systems that turn your sales data into action and connect POS, backend, warehouse, logistics, suppliers, and customer service.
Registered in Hong Kong
75749239-000-09-25-6
Solution focus
AI, data, POS, and backend
Connected operations
APIs, warehouse, logistics, and messaging
Tailor-made IT solutions
Technology built around how your business works.
POS and backend systems
Connect checkout, product, pricing, customer, and reporting workflows through a reliable operational backend.
API integration
Secure APIs for inter-company, vendor, and supplier exchange of product, inventory, order, and fulfilment data.
Warehouse and logistics
Improve stock visibility, receiving, picking, transfer, dispatch, and delivery coordination across locations.
WhatsApp and CS automation
Customer-service workspaces, AI-assisted service robots, routing, and consent-based order notifications through the WhatsApp API.
Tailor-made applications
Design and delivery of business tools that fit existing teams, systems, controls, and growth plans.
AI with business context
Your own data, made more useful.
Client-owned data
Solutions are designed around the information you already control, with access scoped to the agreed business purpose.
Practical AI
Forecasting, anomaly detection, summarisation, recommendation, and workflow automation are applied where they create measurable operational value.
Control and accountability
Client business data is not used to train general-purpose AI models unless this is explicitly agreed, documented, and permitted.
WhatsApp Business Platform
Customer service connected to every order.
We design WhatsApp API solutions for customer-service teams, AI-assisted service robots, enquiry routing, and delivery of order details or status updates to authorised customers, internal teams, vendors, and suppliers.
Messaging workflows are built around customer consent, approved templates, role-based access, auditability, and clear opt-out handling. We do not support unsolicited bulk messaging.
Legal identity
Registered business information
- Company name
- WSTEPS RETAIL SERVICE COMPANY LIMITED
- Business registration certificate number
- 75749239-000-09-25-6
- Registered business address
- SHOP 131 1/F WELLAND BUILDING
368 QUEEN'S ROAD CENTRAL
SHEUNG WAN, HONG KONG - Technology services
- AI and data solutions, POS and backend integration, warehouse and logistics systems, APIs, and WhatsApp customer-service automation